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MB 802 Health Care Delivery Systems and Managed
Care
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3 semester hours
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This course is an overview
of the American health care system. It includes the study of the evolution and
current state of health care services and insurance, health professionals and health
services financing. HMOs, PPOs and POS plans will be reviewed. Additionally,
managed care functions and contracting will be discussed. Primary focus
throughout the continuum will be leadership challenges associated with access,
quality and cost of care by investigating the delivery of quality care to
consumers.
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MB 803 Health Care Management Leadership
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3 semester hours
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This course provides
students with an opportunity to integrate and apply the full range of
leadership and skills used in the core courses. This course will also introduce
new models of managerial leadership where the principles and practices of
leadership characteristics and methods of leading are examined. The application
of these models and skills will be stressed.
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MB 804 Health Care Managerial Communications
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3 semester hours
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This course will develop
the ability to effectively apply the interpersonal and organizational
communication skills provided in course theory and practice. Students will be
expected to demonstrate practical application of information in many ways
including interpersonal, small group, organizational and public communication.
Attitudes and behaviors will also be addressed in a variety of organizational
and community situations which health care leaders must face.
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MB 806 Managerial Finance for Health Care Leaders
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3 semester hours
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This course will cover the
principles of financial and managerial finance. Students will learn the unique
features of health care finance in a variety of settings. Interpretation of
financial statements, budgeting and monitoring the financial health of the
organization will be presented. Techniques of decentralizing accountability for
containing costs will be explored.
Prerequisites: Undergraduate
accounting or experience strongly recommended.
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MB 807 Health Care Strategic Management
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3 semester hours
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This course provides
students with comprehensive attention to strategic practices necessary for
future development and survival of a health care organization. Strategic
planning and integrated marketing practices serve as the foundation of building
a strong infrastructure for effective operations. How health care organizations
relate to their external environment will help students to understand the
forces that shape the organization under their leadership. The student will
also learn how to foster external and internal customer service practices for
relationship building as well as support and execution of governance decisions.
Prerequisites: MB 803
and MB 806.
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MB 809 Health Care Business Law and Ethics
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3 semester hours
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This course provides
various ethical frameworks and an overview of the U.S. legal system, as basis
for analyzing health care issues that affect health care institutions,
individual patients and health care providers. Overall legal-ethical issues
common to health care administration are reviewed. Selected complex health care
ethical dilemmas, such as right to life, right to die and health care
allocation, are examined.
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MB 810 Human Resources and Organizational
Behavior
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3 semester hours
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This course covers the
fundamental principles and techniques of personnel administration. It is an
examination of the management of human resources from a point of view of the
personnel manager, operational manager and the employee. Motivational incentives, benefits and
compensation packages will be explored to establish effective labor-management
relations.
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MB 822 Health Care Operations Management
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3 semester hours
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This course explores the
management of a health care organization's productive resources and the
activities within its production systems. Tools for operations management will
also be explored in various industries and within this theory, and then applied
to the health care environment. Management tools such as capacity planning,
facility layouts, queuing theory, critical path analysis and tools of project
management will be discussed.
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MB 824
Health Care Marketing Effectiveness
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3
semester hours
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This course applies marketing concepts and
approaches from the world of retail to parallel health care organizations. The
marketing process will be presented with attention to understanding the
consumer and "buyer behavior" using health care situations. Segmentation,
research and the marketing mix suing integrated planning model will be the prime
focus of the course. Customer satisfaction will be used to determine the
effectiveness of an organization's branding process while simultaneously
promoting health-related products and services.
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MB 825
Quality Control and Regulatory Issues
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3
semester hours
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Leading and sustaining effective change efforts are
a primary responsibility of leaders. This course will provide students with the
tools and techniques of leading continuous quality improvement (CQI) of
clinical and organizational efforts within a facility. An emphasis on how to
develop the processes of in-depth investigation of various areas of internal
operations will be presented. Specific focus will be on skill development
associated with selecting and implementing various CQI tools. Students will demonstrate
correct usage on a specific organizational change effort within a health care
organization.
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MB 835 Project Management and Management
Information Systems
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3 semester hours
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This course will provide the student with an
understanding of the changing technology in health care. This will include the
business value of recent technologies and a broad discussion of various IT
health care systems. The project design
and management portion of the course gives an introduction to project design
and the practical tools and managerial concepts and techniques used in project
management.
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MB 901 Culmination Experience
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3 semester hours
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Students will chose to
complete a capstone project, internship or simulation in this final culmination
experience. The capstone project
requires both research and application of knowledge. The project may be a work process study, a
strategic plan, a curriculum plan, or other projects selected with the assistance
of the faculty advisor. The internship experience requires students to identify
an organization in which they will spend time under the supervision of a
selected mentor to apply the leadership strategies and techniques learned
throughout the program. The internship will consist of the supervised
leadership duties by a designated mentor who will facilitate students' health
care career knowledge. The Simulation requires the student to apply knowledge
learned in curriculum to a physician clinic.
You will be responsible for budgeting, HR, project management, finance,
and other various business applications.
Prerequisite: All major
courses.
