About myCB

myCB is a secure, online platform that allows you to order a background check, drug test if required by your program and set-up your medical document manager. Once you have placed your order at mycb.castlebranch.com, you will use your login information to access your myCB account to upload and maintain requirements.

Order summary is what is being purchased with the program code:

Personal information is required. In addition to entering your full name and date of birth, you will be asked for your social security number, current address, phone number and e-mail address(must use your Clarkson College e-mail). This information will be used to complete your background check if required by program.

Drug Test
After you place your order (if your required by your program), you will receive an email within 24–48 hours containing your electronic chain of custody (echain) form, which you will need to print out and take with you to the lab to complete your drug test. The subject line of the e-mail will read: “Form Fox” and will explain which Quest or LabCorp facility you need to go to complete your drug test. For all questions regarding the drug test please contact CastleBranch at 1.888.914.7279. Drug Test lab location will be selected by the zip code entered when you place your order. Both Quest Diagnostic and LabCorp labs can be used.

Medical Document Manager
After order is placed and myCB account created, your health and safety requirements (To-Do-List) will then prompt you to upload specific documents required for immunizations, certification and or licensure set by your academic program. To upload see instructions.

Payment Information
At the end of the online order process, you will be prompted to enter your Visa or Mastercard information.

Background Check and Drug Test Results

The results of your background check and drug test will be posted directly to your myCB account. You will be notified if there is any missing information needed in order to process your order. Although 95 percent of background check results are completed within three to five business days, some results may take longer. Your order will show as “In Process” until it has been completed in its entirety.

Additional Information

For further information about myCB, you may contact the Clinical Education Compliance office at 402.552.6206 or 402.552.6285, via e-mail.